Where do I mail my payment?
Mailing Address for Payments: TheGunDock.com 38 W. 20th St. Paris, KY 40361 (Mailing Address Only) Payment Information: Make checks payable to "TheGunDock.com" Include your order number...
Read the answerOrders, Payment & Returns
Payment methods, order status, sales tax, financing, cancellations, and the return process.
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What forms of payment do we accept?
Online Payments: Visa, Mastercard, American Express, and Discover credit cards Debit cards with a Visa or Mastercard logo Credova financing for qualified buyers (split your purchase into...
Read the answerHow do I browse and shop your inventory online?
Shopping at The Gun Dock Online: The Gun Dock is an online firearms dealer. You can browse our full inventory at www.thegundock.com. How to Find What You're Looking For: Use the search bar...
Read the answerWhat does my order status mean?
Here is what each status in your order history means and what, if anything, you need to do. Awaiting Payment: We have your order but payment has not been received or has not cleared yet....
Read the answerWhat is your return policy?
Start Every Return With the RMA Form: All returns begin at www.thegundock.com/rma/request/. Fill out the form and a representative will review it and reply with next steps. Please do not...
Read the answerDo you charge sales tax?
We collect sales tax in three states only: California, Kentucky, and Washington. If your order ships to any other state, no sales tax is charged. Checkout calculates tax automatically based...
Read the answerDo you offer financing, discounts, or rewards?
Financing: Credova financing is available for qualified buyers. Choose Credova at checkout to split your purchase into monthly payments. Approval is handled by Credova during checkout....
Read the answerCan I cancel or change my order?
Contact Us Right Away: Use the contact form at www.thegundock.com/live/contact.php with your order number and what you need changed. Requests are handled in the order they arrive, so the...
Read the answerCan I visit your store? Hours and how to reach us
We Are an Online Dealer: The Gun Dock is an online-only FFL dealer based in Paris, Kentucky. We do not have a retail storefront and are not open to walk-in customers. Visits are by...
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