Why does it take time to get my firearm after ordering?

Understanding the Online Firearms Purchase Timeline:

Buying a firearm online involves several steps required by federal law. Here's why it takes a few days:

Step 1: Order Processing (1-2 business days)

  • We verify your payment
  • We confirm your FFL dealer's license is current and valid

Step 2: FFL Verification (1-2 business days)

  • Email your FFL dealer's license to FFL@THEGUNDOCK.COM
  • We verify your FFL with the ATF database
  • If we already have your FFL on file, this step is faster

Step 3: Shipping (2-5 business days)

  • Your firearm ships via FedEx or UPS
  • Adult signature required on delivery
  • Tracking information provided
  • Ships directly to your FFL dealer's address

Step 4: Pickup at Your FFL Dealer

  • Your FFL dealer notifies you when it arrives
  • You complete Form 4473 and a background check (NICS)
  • Most background checks take 5-10 minutes
  • Bring a valid government-issued photo ID

Total Typical Timeline: 2-4 business days from order to pickup

What Can Cause Delays:

  • Missing or expired FFL license
  • Payment verification issues
  • Background check delays (common with common names)
  • State-specific waiting periods

How to Speed Things Up:

  • Submit your FFL dealer info right away
  • Make sure your payment goes through cleanly
  • Contact your FFL dealer ahead of time - every dealer has their own transfer rules and fees
  • Have your ID ready when picking up

Why These Steps Exist:

Federal law requires that all firearms sales go through a licensed FFL dealer with a background check. These laws help ensure firearms only go to people legally allowed to own them.

Questions about your order timeline? Email support@thegundock.com and we'll give you an update.