GUNBROKER SPECIFIC TERMS & CONDITIONS
ACCEPTANCE OF TERMS
By bidding on or purchasing any item through GunBroker.com from The Gun Dock, you agree to these specific terms in addition to our standard terms of service.
BIDDING & PURCHASING
Bid Responsibility
- All bids are legally binding contracts
- Winning bidders must complete purchase
- Non-payment may result in negative feedback
- GunBroker fees may be charged for non-payment
Reserve Auctions
- Some items have undisclosed reserve prices
- Reserve must be met for sale to complete
- Reserve price will be clearly indicated
- Early ending possible if reserve met
Buy It Now
- Immediate purchase option available
- Ends auction immediately
- Payment due within 3 days
- First come, first served basis
PAYMENT TERMS
Payment Timeline
- Payment due within 3 business days
- Late payment fees may apply after 7 days
- Orders cancelled after 14 days non-payment
- Relisting fees charged to buyer
Accepted Payment Methods
- Credit cards (NO processing fees!)
- PayPal (when available)
- Cashier's check or money order
- Personal checks (extended processing time)
- Wire transfers for large purchases
SHIPPING & FFL REQUIREMENTS
FFL Transfers
- Valid FFL required before shipping
- Email FFL to: FFL@THEGUNDOCK.COM
- FFL must be current and legible
- We verify all FFLs with ATF database
Shipping Costs
- Calculated based on item size/weight
- Insurance included in shipping cost
- Adult signature required
- No P.O. Box deliveries
- FFL address shipping only
Processing Time
- 1-3 business days after payment clears
- FFL verification adds 1-2 days
- Background check processing varies
- Tracking provided when shipped
RETURNS & WARRANTIES
GunBroker Returns
- GunBroker purchases follow the same return policy as website orders
- Start every return at www.thegundock.com/rma/request/ and wait for approval before shipping anything back
- Items must be in new condition with original packaging, within 30 days of delivery
- A 10% restocking fee applies and the buyer pays return shipping, unless the return is due to our error
- Firearms are final once the Form 4473 is completed at your dealer. Inspect before you sign; your dealer can refuse the transfer and return it to us
- Optics, electronics, opened ammunition, custom or engraved items, and clearance items are not returnable unless we shipped the wrong item
- Ask questions before bidding; photos show the actual item
WARRANTIES
- Manufacturer warranties only
- No additional warranties implied
- Condition described to best ability
- Photos represent actual item condition
SPECIAL CONDITIONS
Auction Descriptions
- All information believed accurate
- Photos show actual item condition
- Serial numbers may be partially obscured
- Accessories included as described only
Questions & Communication
- Ask questions before bidding
- Response within 24 hours typical
- Email through GunBroker messaging preferred
Feedback
- Mutual positive feedback expected
- Issues must be communicated before feedback
- Negative feedback resolution attempted
- Professional communication required
COMPLIANCE & LEGAL
Federal Law Compliance
- All federal firearms laws apply
- ATF regulations strictly followed
- Interstate commerce laws observed
- Prohibited persons cannot purchase
State Law Compliance
- Buyer responsible for state law compliance
- Cannot ship items illegal in destination state
- Magazine restrictions enforced
- Assault weapons laws vary by state
AGE VERIFICATION
- 18+ for long guns
- 21+ for handguns
- FFL dealer verifies age at transfer
- Valid ID required at your FFL dealer
PROHIBITED SALES
- No sales to prohibited persons
- No straw purchases
- Background check required
- FFL transfer mandatory
DISPUTE RESOLUTION
Problem Resolution
- Contact us directly first
- GunBroker dispute process if needed
- Professional communication required
- Documentation of issues helpful
Cancellations
- Seller may cancel for cause
- Non-payment cancellation after 14 days
- FFL issues may cause delays
- Refunds processed within 5 business days
CONTACT
- Email: Through GunBroker messaging
- FFL Email: FFL@THEGUNDOCK.COM
- Address: 38 W. 20TH ST., PARIS, KY 40361 (Mailing Address Only)
MODIFICATIONS
These terms may be updated without notice. Current version applies to all transactions. By completing purchase, buyer acknowledges reading and accepting these terms.
Questions? Contact us before bidding if you have any questions about these terms or specific items.